Concierge/Front Desk

The Summit at First Hill, part of Kline Galland’s family of services is currently seeking to add Concierge/First Responder Services for our large Independent and Assisted Living community on First Hill. The Summit is dedicated to delivering the highest standards care to residents in assisted living and independent living areas.

We are looking to immediately fill a part-time position (night shift Friday and Saturday only). We staff this position 7 days a week 365 days a year, so candidates who have additional ability can be on-call for other shifts.

The Concierge/First Responder candidate is primarily responsible for responding to emergency calls from Independent Living residents. This position is a key role in creating a safe and secure environment. The successful candidate will create and maintain a strong, cross-functional, staff relationship by encouraging communication, dedication to customer service and a commitment to conscientious response. It also offers opportunities to work directly with residents to develop interpersonal skills and improve customer service.

The Concierge serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly.

Key responsibilities include:

  • Providing safe and timely response to emergency calls from residents
  • Overall security of the building, including the garage and lobby area and graciously greeting any community visitors, exemplary customer service in a friendly and professional manner
  • Addressing the questions or concerns of prospective or current residents and families
  • Performing custodial or maintenance duties as needed
  • Patrolling buildings and grounds of community
  • Examining doors, windows, and gates to determine they are secure
  • Warning violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
  • Maintaining general security involving local authorities as needed
  • Must have compassion for and a desire to work with the elderly
  • Must have basic first aid and CPR training

We seek the following qualifications:

  • High School Diploma or GED One (1) year of emergency response experience
  • CNA license a plus
  • Excellent customer service and environmental services skills Computer proficiency, specifically with Microsoft Office
  • Must meet all health requirements, including TB, Covid-19 tests, and pass background checks
  • Flexibility with schedule
  • Excellent work history and attendance record
  • Considerable knowledge of standard power tools and equipment used in painting activities; able to use and operate hand and power tools as needed in a safe, efficient manner
  • Working knowledge of safety standards/precautions pertaining to painting and ability to read and follow MSDS recommendations and requirements
  • Able to bend/stoop/reach and lift/carry heavy objects weighing up to 100 pounds; twists torso 450 to 900 to perform essential functions

Competitive salary with benefits! Benefits include medical, dental, vision, FSA, PTO, 403(b) and Free SECURE employee garage parking!

 

EQUAL OPPORTUNITY EMPLOYER / Minorities / Female / Disabled / Veteran

Company Info

Email
MichaelH@KlineGalland.org

Location

Company Info

Location: The Summit at First Hill

Contact

Email: MichaelH@KlineGalland.org

Apply to Concierge/Front Desk

Company Info

Email
MichaelH@KlineGalland.org

Location